Skip to content

Privacy Policy

This Privacy Policy describes how Galerie Solis ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.galeriesolis.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You:

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies:

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties:

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with products or services you have requested.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information
  • Providing Products and Services: We use your personal information to provide you with the Services, including processing your payments, fulfilling your orders, sending notifications related to your account, and facilitating any returns or exchanges.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing communications by email and displaying advertisements.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent or illegal activity.
  • Communicating with You: We use your personal information to provide customer support and improve our Services.
Cookies

We use Cookies on our Site to power and improve our Services. For specific information about the Cookies we use related to powering our store with Shopify, see Shopify’s Cookie Policy.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment, and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you.
  • When you direct us or consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to protect the Services, our rights, and the rights of our users.
User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you believe that a child has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security measures are perfect or impenetrable. The duration for which we retain your personal information depends on factors such as the need to maintain your account, provide the Services, and comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have certain rights in relation to your personal information, including the right to access, delete, correct, or transfer your information. You may also have the right to opt out of certain uses of your information, such as for marketing or targeted advertising.

Complaints

If you have complaints about how we process your personal information, please contact us at info@galeriesolis.com. If you are not satisfied with our response, you may have the right to lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States.

Contact

If you have any questions about our privacy practices or this Privacy Policy, please email us at info@galeriesolis.com.


Cart

Your cart is currently empty